Your concern. Our response.

How can we unlock billing and prevent delayed or missed payment?

Laura, Finance

Laura's concerns

Too often, sales reps are carrying a tray to a hospital without informing the field inventory team. Under these circumstances, inventory teams are unable to keep the ERP up-to-date, and the billing system that is linked to the ERP refuses to bill the hospital for that surgery.

Such hurdles result in delayed or even missed billing. A live and automated transmission of location to our ERP would be ideal, but that’s impossible right now.

Impossible? Not with SMADE!

Our response

With SMADE geolocation functions and ERP integration, the location of your trays will be automatically recorded and sent to your EPR, live. Information will be sent to your ERP in full autonomy, with no intervention needed from your sales reps or anyone else. Retrospectively, the location history functions will allow you to keep track of all past movements of your trays and check that all billings have been sent correctly.